Customer Value Measurement – Understand how your targeted markets define value, and how those markets perceive the value of your products and services relative to your key competitors.
Competitive Marketing Strategy – Become a superior provider of customer value in your targeted products and markets, resulting in increased profits and market share. A focused approach to strategic planning to achieve a winning value proposition.
Lean & Six Sigma – Learn how to use the Voice of the Customer to drive yourLean Manufacturing and Six Sigma process improvements.
Business Process Improvement – Applying the principles of Customer ValueManagement we use Value Stream Mapping to achieve breakthroughs in Business Process improvements.